Policy
What Is Included in Support and What Is Not
Included:
Installation issues
Bug fixes
Product-related errors
Not Included:
Custom development
Third-party plugin issues
Hosting configuration
Support is provided during the active license period.
Refund Policy and How to Request a Refund
We offer refunds within the specified refund period.
How to request a refund:
Contact our support team
Provide your order number
Explain the reason for the request
Refunds are processed according to our refund policy.